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FAQs: Premium Upholstery Event

(1) Affirm: Buy Now Pay Later

How to pay at your own pace with Affirm?

Step 1: Shop your products and then select Affirm at checkout. Enter a few pieces of information and get a real-time decision. 

Step 2: Select the payment schedule that works for you, then confirm your loan. 

Step 3: Make easy monthly payments. Download the Affirm app or sign in at affirm.com. Affirm will send you email and text reminders so you never miss a payment.

How does the current 0% APR offer work?

Your rate will be 0% APR or 10-30% APR based on credit, and is subject to an eligibility check. This promotion is only running till Jan 13, 2022. Payment options through Affirm are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required.

Shop now, pay later. Bring home what you love now and pay with easy monthly installments by Affirm.

Can I pay for my purchase in installments?

Yes, we’ve partnered with Affirm so you can pay for your purchase with a monthly payment plan. Just select Affirm on the billing page of checkout to complete your purchase through their services. Purchase must be above $250.00 to qualify for Affirm. 

 How do I change an order that was placed through Affirm?

Affirm orders may have special restrictions with regard to changes, cancellations and returns. Please visit Affirm’s Return & Refunds page for more information.

 Can I place an order with Affirm over the phone or in store?

No. Affirm orders can only be placed on our website.

 I’d like more information related to Affirm, customer eligibility, and orders where should I go?

Visit www.affirm.com/help.

(2) Customer Fabric Program

What is the Custom Fabric Program?

Our Premium Upholstery items are available in different fabric types and colors listed on each product page. We have partnered with Valdese Weavers who is a market leader in fabrics and traces its roots back to Swiss Embroidery Company founded in 1915 to bring you the best performance fabrics in the country. And during this event (01/10/22 - 01/13/22), if you want to use a different fabric or your own fabric, please call us at 1-888-296-8574, and we can guide you through it. 

(3) Mulberry Product Protection Plan

What does the extended protection plan cover?

  • All stains & spills
  • Accidental rips & tears, seam separation
  • Damage from liquid marks & rings
  • Chipped, dented & scratched surfaces
  • Burn & heat marks
  • Defects & malfunctions

What are the Mulberry Fees?

During the Premium Upholstery Event we are offering a 2-Year protection plan for only $0.99. This is limited to the premium upholstery SKUs. You can extend the protection for 3 years or 5 years by paying the fees listed on each product page.

What are the full contract terms?

Link to full agreement